Privacy Policy
Welcome to Aligner Studio. We respect your privacy and are committed to protecting your personal data. This policy outlines how we handle your information when you visit our website or use our dental services in the UK.
1. The Data We Collect
We collect and process the following groups of personal information:
- Identity: Name, date of birth, and gender.
- Contact: Billing address, email, and phone numbers.
- Health Data: Dental scans, medical history, and treatment progress (Special Category Data).
- Financial: Payment details and transaction history.
- Technical: IP address, browser type, and usage patterns via cookies.
2. How We Use Your Data
| Purpose | Lawful Basis |
|---|---|
| Registering you as a patient | Performance of a contract |
| Processing payments & delivery | Performance of a contract |
| Clinical dental assessment | Substantial public interest (Healthcare) |
| Marketing & Updates | Consent / Legitimate Interests |
3. Data Sharing & Security
We may share data with internal team members and external partners (UK-qualified orthodontists, IT providers, and payment processors). We require all third parties to respect the security of your data and treat it in accordance with UK law.
Security: We have implemented encrypted protocols and restricted access measures to prevent unauthorised data use or loss.
4. Your Legal Rights
Under UK data protection laws, you have specific rights regarding your information:
5. Data Retention
We only keep your personal data for as long as necessary to fulfil treatment purposes and satisfy legal, clinical, or accounting requirements.
6. Contact Us
If you have questions or wish to exercise your rights, email hello@alignerstudio.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
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